1. Introduction
This policy sets out the guidelines for the protection and appropriate handling of personal information at “GOOD IDEA LLC” (hereinafter referred to as “we”).
2. Basic Policy
We recognise the importance of personal data and consider its protection to be our social responsibility. We therefore comply with all relevant laws and regulations governing personal data and ensure that the collection, use and management of personal data handled by our company and on the website we operate (hereinafter referred to as “this website”) are carried out appropriately.
We will handle the information we collect appropriately and strictly within the scope of the purposes for which it was collected.
3. What is personal information?
The term “personal information” refers to “personal information” as defined in the Personal Information Protection Act; it is information relating to a living individual, and refers to information that can identify a specific individual through the name, date of birth, address, telephone number, contact details, or other descriptions contained therein.
“Usage history and characteristic information” within the scope of personal information refers to information other than the “personal information” defined above, and includes details such as the services used, products purchased, browsing history of pages and advertisements, search keywords, dates and times of use, methods of use, usage environment, postcode, gender, occupation, age, IP address, cookies*, location information, and device identification information.
- Our policy regarding the use of cookies on this website is set out in a separate document entitled “Cookie Policy”.
4. How we collect personal information
We may ask you to provide personal information such as your name, date of birth, address, telephone number, email address, bank account number, credit card number and driving licence number when you register as a member, apply to participate in events or purchase tickets.
We may also obtain transaction records containing your personal information, as well as payment-related information, from our business partners (including information providers, advertisers and ad distribution partners; hereinafter referred to as “partners”).
On this website, we collect historical and characteristic information about you, such as the services and software you have used, the products you have purchased, your browsing history (including pages and advertisements viewed), search keywords, dates and times of use, usage methods, usage environment (including the communication status of the mobile device when using the service via a mobile device, and various settings information), IP addresses, cookies, location information, and device identification information, when you use our services or those of our partners, or when you view pages.
5. Purposes for which personal information is collected and used
The purposes for which our company collects and uses personal information are as follows.
- To enable you to view and amend your own registration details and usage history, we display information such as your name, address, contact details and payment method, as well as details regarding the services you have used, the products you have purchased and the associated charges.
- To send you notifications and products, and to contact you as necessary, we use contact information such as your name, address and email address.
- To verify your identity, we use information such as your name, date of birth, address, telephone number, bank account number, credit card number, driving licence number, and the delivery status of registered mail.
- To invoice you for product costs, we use information such as the names and quantities of products purchased, the type, duration and frequency of services used, the invoice amount, and payment details including your name, address, bank account number and credit card number.
- To refuse service to customers who have violated the Terms of Use of this website, such as by delaying payment or causing damage to third parties, or to customers attempting to use the service for fraudulent or improper purposes, by using information identifying the individual, such as usage patterns, name and address
- To respond to enquiries from customers, we use information necessary for providing services to customers, such as the content of enquiries and information regarding billing, as well as information regarding the customer’s service usage and contact details
- Purposes incidental to the above purposes
6. Management of Personal Information
To ensure that our customers’ personal information remains accurate and up to date, and to prevent unauthorised access, loss, damage, alteration or disclosure of such information, we will take all necessary measures—including maintaining security systems, establishing management frameworks and providing thorough staff training—to implement safety measures and ensure the strict management of personal information.
7. Disclosure of Personal Information
Where a customer requests the disclosure of their personal information, we will disclose it to the customer without delay.
However, if disclosure would result in any of the following circumstances, we may withhold all or part of the information; should we decide not to disclose it, we will notify the customer of this without delay.
- Where there is a risk of harm to the life, body, property or other rights and interests of the customer or a third party
- Where there is a risk of causing significant hindrance to the proper conduct of our business
- Where it would otherwise constitute a violation of laws and regulations
Notwithstanding the provisions of the preceding paragraph, we will, in principle, not disclose information other than personal information, such as usage history and characteristic information.
8. Disclosure of Personal Information to Third Parties
We will manage the personal information entrusted to us by our customers appropriately and will not disclose it to third parties without the customer’s prior consent, except in the following cases. However, this does not apply where disclosure is permitted under the Personal Information Protection Act or other laws and regulations.
- Where required by law
- Where it is necessary to protect human life, physical safety or property, and it is difficult to obtain the individual’s consent
- Where it is particularly necessary for the improvement of public health or the promotion of the sound development of children, and it is difficult to obtain the individual’s consent
- Where it is necessary to cooperate with a national agency, a local public body or a person entrusted by them in the performance of duties prescribed by law, and obtaining the individual’s consent would risk hindering the performance of such duties
- Where the following matters have been notified or made public in advance:
- That the purpose of use includes provision to third parties
- The items of data to be provided to third parties
- The means or methods of provision to third parties
- That provision of personal information to third parties will be suspended upon the individual’s request
Notwithstanding the provisions of the preceding paragraph, the following cases shall not be deemed to constitute provision to third parties:
- Where this website entrusts all or part of the personal data to a third party within the scope necessary to achieve the purpose of use
- Where personal data is provided in connection with the succession of a business due to a merger or other reasons
- Where personal data is used jointly with a specific party, provided that the individual has been notified in advance, or the information is made readily available to the individual, regarding the fact of such joint use, the items of personal data to be used jointly, the scope of the parties involved in the joint use, the purposes of use by those parties, and the name or title of the person responsible for the management of the personal data in question
9. Security Measures for Personal Information
We have implemented comprehensive security measures on this website to ensure the accuracy and security of personal information. We are constantly gathering information on the protection of personal data and strive to implement the latest security measures.
10. Regarding the web analytics tools used by this site
This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to collect traffic data. This traffic data is collected anonymously and does not identify any individual.
For further details, please refer to our “Cookie Policy”.
11. Correction and Deletion of Personal Information
If you believe that any personal information we hold about you is incorrect, you may request that we correct or delete such information in accordance with the procedures set out on this website.
Should we receive a request as described in the preceding paragraph and determine that it is necessary to comply with it, we will correct or delete the relevant personal information without delay and notify you accordingly.
12. Suspension of the use of personal data, etc.
If a customer requests that we cease using or delete their personal data (hereinafter referred to as “cessation of use, etc.”) on the grounds that such data is being handled beyond the scope of its intended purpose, or that it was obtained unlawfully, we will conduct the necessary investigation without delay. Based on the results of this investigation, we will cease the use of the personal data and notify the customer accordingly.
However, if the cessation of use, etc., of the personal data would entail significant costs, or if it is difficult to carry out such cessation, we will take alternative measures.
13. Compliance with Laws and Regulations and Changes to the Privacy Policy
We shall comply with all applicable Japanese laws, regulations and other standards relating to the personal information we hold.
14. Data Protection Officer
GOOD IDEA LLD.
President, Edouard Tripković Katayama
15. Scope of Application
These Terms and Conditions apply to the website operated by our company (websites with URLs beginning with https://goodidea.jp).
16. Changes to these Rules and enquiries regarding these Rules
These Terms and Conditions are subject to change without notice. Any changes shall take effect upon publication of the revised terms on this page.
Please direct any enquiries regarding these Terms and Conditions or related matters to the “Contact Us” section of our website.
- Enacted on 1 September 2020
